Your Peace Of Mind: Our Protective Measures
We take the health and well-being of our employees and customers very seriously!
We understand that these are uncertain and challenging times, and your vehicle should be the least of your concerns. Rest assured that Carter Cadillac remains un-waivered and committed with providing peace of mind – from answering your questions and concerns to servicing your vehicle …and everything in-between!
At Carter Cadillac, we employ continuous assessment and involvement towards our internal cleaning and sanitization practices to protect both – our staff and customers alike.
Measures we’ve actively taken include:
All Departments:
- Hand sanitization stations made available throughout the dealership
- Public common areas and employee work surfaces are routinely sanitized (including handrails, door handles, computers, phones and bathroom areas)
- Employees observing social distance behaviours during their lunch and scheduled breaks
- Frequent germicidal scrubbing of public washrooms
- Sanitization of credit/debit transaction devices
Sales & Finance Departments:
- Unaccompanied vehicle test drives
- Full vehicle sanitization after each customer test drive
Service & Parts Departments:
- Sanitization of steering wheels, gear shifters and essential vehicle touchpoints of all customer vehicles
- Customer shuttle service vehicle sanitization
- Employees wear gloves and stationed behind protective plexiglass cashier shields
Questions about our Protective Measures? Great! We’re here for you and ready to help you. Call Now! (604) 409-8431