We take the health and well-being of our employees and customers very seriously!
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We understand that these are uncertain and challenging times, and your vehicle should be the least of your concerns. Rest assured that Carter Cadillac remains un-waivered and committed with providing peace of mind – from answering your questions and concerns to servicing your vehicle …and everything in-between!
At Carter Cadillac, we employ continuous assessment and involvement towards our internal cleaning and sanitization practices to protect both – our staff and customers alike.
Measures we’ve actively taken include;
All Departments:
- Hand sanitization stations made available throughout the dealership
- Public common areas and employee work surfaces are routinely sanitized (including handrails,
- door handles, computers, phones and bathroom areas)
- Employees observing social distance behaviours during their lunch and scheduled breaks
- Frequent germicidal scrubbing of public washrooms
- Sanitization of credit/debit transaction devices
Sales & Finance Departments:
- Unaccompanied vehicle test drives
- Full vehicle sanitization after each customer test drive
Service & Parts Departments:
- Sanitization of steering wheels, gear shifters and essential vehicle touchpoints of all customer vehicles
- Customer shuttle service vehicle sanitization
- Employees wear gloves and stationed behind protective plexiglass cashier shields
Questions about our Protective Measures? Great! We’re here for you and ready to help you. Call Now! (604) 409-8431
