The Cadillac Live Experience Awaits You

Combines Convenience and Accessibility with a High Level of Personalization!
Cadillac XT4 | Cadillac XT5 | Cadillac XT6 | Cadillac CT4 | Cadillac CT5 |  Cadillac CT6 | Cadillac Escalade | Credit Application – APPLY NOW!

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One part personal shopper, one part live interactive digital showroom, Cadillac Live offers buyers the ability to conveniently shop for their Cadillac anywhere. The luxury auto brand has transformed a 10,000 square foot Toronto film studio into an online showroom.

Cadillac Live affords customers the opportunity to have one-on-one conversations with trained Live Agents across any mobile or desktop device. A first of its kind in North America, the tool provides shoppers with real human answers to their unique car-buying questions – all while speaking to a knowledgeable, friendly product expert via one-way video!

Once your virtual experience is complete, you have the option to connect with our Carter Cadillac dealership, to schedule your test drive your Cadillac vehicle.

The Cadillac Live showroom is accessed online and features 10 vehicles from Cadillac’s lineup on display. Every Live Agent is equipped with an iPhone X, Osmo Mobile gimbal and Bluetooth headset, providing two-way audio and one-way live video. Associates are also equipped with an app interface that allows them to showcase any colour, wheel, and accessory option that piques a customer’s interest.

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Frequently Asked Questions

What is Cadillac Live?

  • Cadillac Live is a digital showroom that allows you to connect with a Cadillac Live agent in real-time and experience an intimate first-person view of our newest vehicles, ask questions, then book an appointment with a dealer, if you wish. All from the comfort of your home or office.

Is my session going to be recorded and how do I test drive a vehicle?

  • No, your session will not be recorded. Following your tour of the showroom, our Live agent will be happy to assist you in setting up at a time for a test drive with your preferred dealer.

How long are wait times and how long is a session?

  • Wait times may vary but we strive to keep them to a minimum.  You can end a session whenever you prefer. You are not committed to a pre-determined time.

Can the agent see me and is Cadillac Live accessible to everyone in Canada?

  • No, you will only see the agent and the showroom from their perspective. Yes, anyone in Canada is invited to experience Cadillac Live.

We’re here to help you drive the vehicle you want, the Cadillac you deserve!

Our trained credit specialists work alongside a large number of leading financial institutions to provide you with the most favourable terms and repayment options – best suited to your circumstances! To speak with one of our knowledgeable Cadillac specialists, please call Carter Cadillac Burnaby (604) 409-8431 or Carter Cadillac Northshore (604) 229-8803 today.